New Online Banking
You will need to re-enroll in our new online banking/mobile banking. To enroll in online banking, you will need your SSN and the email address we have on file. You will then be prompted for your credit union account/member number, your DOB and to set up a new username and password.
Follow the prompts for Username and Password requirements. Only certain characters are allowed for the password. Usernames have to be between 8 and 30 characters and are case sensitive. Passwords have to be between 8 and 30 characters and are case sensitive and can only contain letters, numbers and specific special characters listed onscreen. The specific criteria will show on the prompts when you enroll. Once you have successfully enrolled, you will receive an activation link to the email you provided (email address on file). The link is valid for 30 minutes. You will not be able to use your account number as your username for security purposes.

Mobile Banking / App
The same credentials will apply for access to the new online banking via browser or the app. The app can be accessed through the Apple Store or Google Play by searching “Firefighters&Company CU Mobile”. Please download the new app (you will still see our logo and name in the app store), it will just be a new app to download. You can enroll for online banking right from the app. Great News! All joint owners will be able to set up their own username and password for access to online banking or mobile banking with this new system.

H.A.L. (Home Audio Link)
The new phone numbers are 937-716-1632 and 937-716-1304. There will be new prompts to follow with the new HAL. Your initial PIN is the last 4 of your SSN.
Anniversary Promotion
Celebrating 90 years! Promotion moved to fall due to upgrade. Watch for rate details soon.
Kasasa Checking Accounts
E-Statements must be re-enrolled by September 29th to qualify for October rewards. Other monthly qualifications (12 debit card transactions, login at least once to online banking or mobile banking, enroll in e-statements) must still be met.
July & Future Qualification Cycles
New cycle: one banking day before start and end of the statement cycle. July: June 30 – July 30, 2025.
Full calendar at: Cycle Date Information